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My dad’s driving licence validity was about to expire in less than a fortnight. To renew the same, I did a bit of search on the mighty web and gathered all the required information. This information is available on the Karnataka state RTO website. Since my dad was above 50 years, all it required was to submit 2 forms. CMV-9 is the form to be filled by applicant for DL renewal while another form CMV-1 needs to be filled by a registered doctor certifying that the applicant is medically fit to drive vehicles on Indian roads. To be doubly sure, I called up a near by driving school on the procedure to get it renewed. The person who picked up my call said they need the original DL with 3 passport size photos and a fee of Rs 400/-. I asked him about the medical fitness certificate, he laughed at me and said they will take care of all those formalities. And he mentioned in a very confident voice that I don’t have to waste my time in running to govt offices. I thanked him for the information provided and decided to get it renewed without having to go through illegal ways.

I prompty took my dad to the RTO office in Jayanagar and collected both the forms available at reception. RTO Office is on 4th floor. Now, we had to get the medical fitness certificate. Our family doctor’s clinic is close to this office and we were about to head towards the clinic. While we were taking stairs, my dad noticed a sign board of a red medical cross. He suggested to go and talk to that doctor to get the fitness form. When I carefully observed that sign board, it wasn’t a clinic of a doctor. But it had a mention of “medical fitness certificates” service availability. On the outlook, that store had a photocopying machine and a whole bunch of forms that I saw in the RTO reception. That store keeper was selling those *FREE* forms at a *nominal* cost! When I asked him about the fitness certificate he just asked me for a passport sized photograph, name of the applicant and a *FEE* of Rs. 50/-. I was reluctant and asked him the whereabouts of a doctor. He said, you don’t have to panic about all those things, furnish the 3 pre-requisites and he will get it done in less than 5 minutes! We said thanks but denied his *service*. We got the medical fitness certificate from our family doctor. Submitted the application forms along with a renewal fee or Rs 50/- at the RTO cash counter. Then gave the license at the counter for renewal which we had to collect on the next working day.

All that we spent for renewing the driving license was just Rs. 75/- (50 at RTO counter and 25 to the doctor). Now the question on my mind… though these illegal operators are widespread, why is that the RTO officials not taking any action? The worst is that the medical certificate providers are in the same building! Do the RTO officials ever wake up and take stringent action on these people? No wonder we have so many accidents happening on roads. Who should be punished for these accidents? any answers?

Dear RTO officials – any of you reading this?

{ 94 comments… add one }
  • wondercat January 11, 2016, 10:00 pm

    Hi
    Mine is non-karnataka one. On Friday, I went to RTO Indiranagar. The person at counter 4 asked me for NOC. When I asked for alternative, he told me to meet ARTO. He also informed to get NOC otherwise it may take 3 months. I called up the driving school and checked if they could get NOC. They said it’d cost 800/- for booklet DL and 1200/- if it’s smart card. But I thought of giving it a try at KR Puram. What a surprise. No NOC. Paid the required fee and completed the whole process in 1 hr. Here they insist on putting all the documents in a brown file which is available with the vendors outside. The people were very co-operative. I didn’t pay any bribe.

  • Rajesh Menon August 3, 2015, 5:41 pm

    I relocated to Bangalore from Chennai 3 years back. My driving license issued in Tamilnadu is expiring soon . I would like to know what the formalities are for change of address and state

  • N.Balasubramanian July 15, 2015, 4:19 am

    Dear Mohan, Can you please tell me how many days (approx) will it take for the Renewed Licence to be sent by Registered Post by RTO (at Bangalore) to the concerned person. I have already finished all renewal formalities and handed over Stamped and Self Addressed Enevelope to the RTO on 4th July. Thanks.

  • Sri June 16, 2015, 12:20 pm

    My DL is about to expire. I check Form 1 and Form 1A. Since i am over 40. I need to get a Certificate from a Government Doctor?

    But, Who exactly is a Government Doctor – Someone who works in a Government Hospital or anyone with a MBBS Degree?

    Could you clarify please

  • shivaprakash.s May 20, 2015, 11:54 am

    I have my Driving license (two wheeler) renewal on june 2015. I got my driving license from Chikamagalur, now i am living in bangalore so can i get my license renewal in bangalore RTO. Please suggest me the procedure of license renewal procedure.

  • H N Bade May 5, 2015, 6:42 pm

    I lost my driving license in local journey and applied for a fresh one & submited to rto with fee but the not send by post ulhasnagar rto may find reason

  • Kavitha Reddy March 20, 2015, 5:06 pm

    Mohan, Thanks for your Blog. Is there any age limit to apply Driving lincence? My dad is now 62 and is he elligible for applying 4 wheeler DL? He is having 2 wheeler DL.

    • Shilpa March 21, 2015, 1:15 pm

      Kavitha, I got it renewed for my dad recently. There is no upper limit on the age as long as the driver is medically fit to drive. However, post 60 years of age, the RTO issues license valid only for 5 years. It can be renewed again based on the medical fitness.

  • Gopinath February 11, 2015, 4:21 pm

    Is it not mandatory to get the medical certificate from the Govt appointed Doctor for renwal of DL?…. Family doctor’s certificate is enough??

  • Alam shaikh January 28, 2015, 9:11 am

    Sir ji mera hubli ka dl h lekin card wala dl kho gaya h kya card wala dl yahan se ban sakta h

  • Ketan December 28, 2014, 5:44 pm

    Hi Mohan and others,
    We reside in Chennai and need to get my Dad’s DL renewed here, unfortunately as I’m unable to get correct info on the ‘mighty’ web I am approaching you for some specific info.
    My dad is around 83 years of age and thankfully still agile and still drives my mum (and sometimes me) around in his little Alto, very safely and carefully, I might add.
    His present DL expires in about a year and I wanted to enquire if there is an upper age limit for renewal of DL .
    If yes, cud someone pls advise what it is?

  • Pravin December 12, 2014, 6:55 pm

    Checklist for license at RTO’S
    Step1: Learning licence
    Step2: Permanent driving licence
    You would need an age proof and address proof, along with corresponding originals documents.
    Common age proofs- 10th class marksheet or PAN card.
    Address Proof is complicated. If you are an outsider, staying in a rented apartment, then you would compulsorily need 2 address proofs, both for your local address as well as your permanent address.
    Local address proof- A rental agreement carrying your name as “tenant” and your landlord’s name as “owner”, along with electricity bill in your owner’s name will suffice.
    Permanent Address proof- Your Voter card or Passport mentioning your permanent address would suffice. If you are a localite, i.e, your permanent address is same as local address, then only permanent address alone will suffice.
    You would need a few passport sized photographs

  • Vijay Kumar Voruganti November 1, 2014, 3:29 pm

    I would like to share my pleasant experience with the RTO, Indiranagar, Bengaluru, when I went there for the renewal of my DL. I had a DL issued in Maharashtra (Gondia) and wanted to change my address to Bengaluru and also renew it, as it was due next month. When I visited the RTO on 23rd , one Mr. H. Thandavewara, F.D. Asst. was there , sharp at 10 a.m. at the counter. He checked the papers, approved them and directed me to the Asst. RTO Mr. P.B. Nagraj, as his approval was needed, as the DL was issued in other State. Mr. Nagraj was also very polite, courteous, helpful and immediately signed on the appln. and directed me back to Sri Thandaveswara. He immediately calculated the fee to be paid an directed me to the cash counter and for a photo session. The entire job was over in less than 15 minutes in a pleasant manner. Mr. H.B. Thandaveswara too, I find was quite very well experienced, good and helpful. I would like to sincerely place on record my heart felt appreciation of the cooperation of Mr. H.B.Thandaveswara, F.D.Asst and Mr. P.B. Nagraj, Asst. RTO. Last but not the least, I believe this was the experience of every one who visited the RTO , Indiranagar on 23rd and 25th – file No. 8807614. I could see satisfaction on the faces of everyone who interacted with the Officers/staff there. There was no necessity for any middlemen. Keep it up.
    #AccheDinAaGaye #NammaBengaluru #faithrestored

  • Sachin August 12, 2014, 12:38 am

    dear mohan this is the same day as your’s when today my father told me that within two days my licence is going to be expired i was just searching for the procedure of renewing because i also don ‘t want to renew through brokers so when i read your incident and your experience i understood every thing and as very rightly said that until and unless citizens cum govt don’t co-operate togather this system is not going to be right

    • Mohan August 12, 2014, 7:29 pm

      Haha.. thanks for reconfirming that I am not alone in this world :)
      Glad this article was of some help to you to get your Dad’s driving license renewed!

  • Narayanamoorthy D.V. August 2, 2014, 9:02 am

    Hi Mohan,
    Thank you very much for your valuable information for Renewal of Driving licence. I am
    Senior citizen and was hard pressed to get information for renewal which expires in a
    Fortnight. Unless there is joint effort of Government cum Citizens nothing can be done
    in this matter. The exploitation is a joint venture.

    • Mohan August 2, 2014, 11:26 am

      Dear Narayanamoorthy, thanks for your comment. Glad this article was able to get you the required information. However, please do note that if you are looking for Jayanagar RTO in Bangalore, it doesn’t exist any more. It has been moved to Jnanabharati campus. For new or renewal of DLs in South Bangalore, one needs to go there now.

  • Pravin Sanghavi June 23, 2014, 7:00 pm

    As per my experience and public feelings RTO is the one of the most corrupted department in india. Govt men emplyees sitting in RTO office never guide to public that which forms are required to be submitted for getting new license or renewal of license. Even for any forms they send us to outside pvt. agency or agent. Though govt. has made their best efforts to stop the corruption by introduce of automated driving test,but all in vein. If we try to get the license without help of agent we never success. Any minor information is not available from the counter,and after getting fully tired we compulsorily have to approach agent. Agent are marking their name on the top of the form,why RTO is allowing such form if they also have will to stop the corruption.

    • Mohan June 23, 2014, 9:02 pm

      Agree with you Pravin. Unless the punishment is so severe, these officials will continue to mess with the system. There should be no question of suspension from duty when caught with corruption, but should be separated from services forever without any of the benefits. Then only things will start getting better.

      • Sateesh Desai August 12, 2014, 10:15 pm

        Hi Mohan, thanks for your blog. I am following it up for the last couple of years. It has been helpful in understanding the workings of RTO in general and Driving Licence intricacies in particular. I got my DL renewed last year. After seeing some blogs on the site, I approached the RTO, Jayanagar, and got the DL renewed without paying any bribe. Of course, one needs to spend two days for it, one day at RTO and another for getting Medical Certificate from the Government doctor if one is a senior citizen like me. And it is renewed for a period of 5 years. It is cumbersome and a little exasperating for a senior citizen, who has lot of patience. I can imagine how a youngster feels when confronted with a situation like this. May be this is one of the causes for corruption. I may suggest a couple of alternatives here. One is to do away with physical presence of the licencee at RTO for renewal. And second to accept the Medical Certificate of any qualified doctor. At least these exemptions can be made for the senior citizens. Hope you will pass on this feedback to the authorities. Thanks.

        • Mohan August 12, 2014, 10:35 pm

          Dear Sateesh, thank you for being a regular reader of my blog. Readers like you make me keep going strong on this space! I am very happy to see the pain you have taken at such an elderly age to do away with bribing. Yours is a very thought through suggestion and now that our Karnataka police dept head is on social network, we should be able to pass on this feedback to him. Also, please do suggest it on the public grievance section on the Karnataka RTO website. I am sure suggestions like this will make it big one day…

  • prakash September 7, 2013, 2:10 pm

    I think the job of getting the DL and other RTO Works is as difficult as any other Govt work like Property Registration etc hence there should be a agency approved by Govt to do this kind of job by collecting service charges only and should give receipt for payments received. They should get the job done without bribing the Govt employees , like the Insurance agents etc.There will be job opportunity to some people , and there will be transparency .

    • Reshma January 12, 2016, 5:41 pm

      Thanks Mohan for this blog. I could mentally prepare well for the ordeal that I had to go through in the RTO for my requirements.
      I have a little different experience that I thought I will pen down in this discussion forum for people visiting Battrahalli, KR Puram RTO. My response is a little lengthy, please bear with me.
      My experience in Battrahalli RTO when I went for License Renewal and Issue of Smart Card
      My Requirement:
      2-wheeler License Renewal
      Change of address
      Request for a combined smart card – 2 wheeler and 4 wheeler
      Documents and things to carry from home:
      2 passport size photographs
      Original 2 wheeler and 4 wheeler license
      Pen
      Glue
      Stapler with pins/paper tag
      White sheet (1 or 2)
      Address proof (Adhaar card/Phone bill)

      Preferable time to get the work done: 11AM – 1.30PM or 2.45 to 4.30PM
      1.30 – 2.30 is lunch break.

      Process:
      Go to Jyoti services – behind the Battrahalli RTO office – collect 3 forms– License Renewal form where you mention your name, address and vehicle details, the 2nd one for the Medical officer to fill in for you, the 3rd form is for change of address.
      Pay R38 –for stamped postal cover for Speed Post (the Smart Card will be sent in that cover within a period of 30 days) and two brown covers to submit your documents and those 3 forms.
      Then I was directed to Lakshmi clinic little further down to get your Medical form filled and attested by the Surgeon. The clinic took R100 (no receipts provided) for just a signature and one rude stare by the doctor, no questions asked.
      Write a letter on the white sheet to the RTO, KR Puram requesting to combine the 2 licenses into a smart card.
      Go to 1st floor Room No.3 and submit these documents for them to review and for them to assess the fees to be paid.
      The person in charge wrote Rs 250 + Rs20 +Rs 500 and I was asked to go to ground floor for payment.
      The Accounts in charge asked to pay Rs 721. Both the receipts and the copy were pinned together and then I had to proceed to Room no 1 to take a digital photo.
      Sit in front of the computer for the photo, provide the left thumb print and enter digital signature – Pay Rs 50 there – will provide a receipt to be attached in the forms to be submitted.
      Now it is time for submission. Check for the following documents:
      1. Accurately filled License Renewal form – one photo pasted
      2. Duly signed Medical Form/Certificate – 2nd photo on this form
      3. Filled Change of Address form
      4. Address proof
      5. Request letter to RTO for combined Smart Card
      6. Speed Post postal cover with your address and phone number written on it
      7. Digital photo receipt
      8. Original and copy of Receipt – Rs721
      Pin/staple all the forms together and ask for data entry. Once that is done, the officer in charge would provide an Acknowledgement promising that your Smart Card License will arrive within 30 days. If not, bring the same Acknowledgement to check the status.
      License Renewal fees written on the board was Rs 50.
      Smart Card – Rs151.
      Not sure if I was made to pay more or if the amounts were renewed and not updated on the boards.
      There were AAP volunteers campaigning for Corruption Free Karnataka. They had shared pamphlet with the number 9342522223 to contact if you are forced to pay bribe in the premises.
      License Issue
      I had hassles there. My Smart Card DL did not come by speed post within 30 days. After 40 days, I went personally to the RTO with the acknowledgement. The lady in charge refused to give any information as I went in the wrong timing for inquiry. I went at 11.45 when in the acknowledgement, it was written – enquiries between 3.30 to 4.30.
      However, I requested a little more and stayed on which made her check my details on her computer. It just took 2 seconds for her to inform that my card is already dispatched . l was asked to check with the ladies in the room inside. They took 1 minute and took out my card and said they lost my speed post cover. When I said if my 17 rupees got wasted, they took out a stamped speed post cover and gave it to me. 
      However, I consider losing a self addressed cover with phone number details as heights of negligence and irresponsibility.
      Few recommendations to the RTO staff:
      What is the harm in keeping required application forms in the office premises itself? There is a helpdesk but no one to help. The security at the entrance guided me to Jyoti services behind the office. How unprofessional!!!
      Good to wear official badges so that license seekers can identify if you are an RTO employee and not touts who are hanging around to help you with this work for few 100s.
      Good to give us a copy of receipts of the payments and a copy of the documents submitted.
      In this era of speedy communication it would be so good if you could update the license holder on email or mobile when the Card is dispatched from your office.
      Please be careful in handling the files that are handed over to you with so much trust. It contains the previous original licenses as well that were made to submit.
      I have paid a total of Rs809 for the entire process. Is this the amount collected from all for this process or was there some bribe taken indirectly?

      I really hope some sincere RTO official takes note of these discussions and enforce some steps to improve their efficiency and credibility.

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