To stay connected to web at my convenience during the vacation, I took Tata Indicom Vdatacard from office. It is a PCMCIA card that has a small antenna. I had the appropriate drivers to install this device on my HP nc6400 notebook. I doubly ensured the functionality, working condition of this datacard before carrying it out of station. It was working really good in Bangalore at a good rate of about 230kbps. But the trouble started soon after me going out of Karnataka region. Though the signal was available and the Huawei Mobile Connect application showed the signal strength to be good, I had no luck in getting connected. All the times, I was getting the error which said”Remote port is not available to connect. Please Contact customer care”.
The claim is that the data card works on Tata Indicom’s CDMA network, so internet services work wherever there’s tata indicom’s mobile phone network, this was not true in my case! I had no clue on what was happening and gave a call to office IT folks. They had no clue either and suggested me to call up Tata Indicom Customer care and gave me their number. When I called that number, got to know that it was an automated number and it was asking for the phone number! I had no clue of what the heck that was since it was not even connecting. There was no way I could skip that automated call answering system and reach a human to explain my issue! Through out the week, I tried to connect from various places around Chittoor, AP with no success. Another interesting thing I noticed during that week was that Tata Indicom has a very poor network coverage. All the villages I have been travelling during this period were having good network coverage from Airtel, Reliance and BSNL. But Tata certainly has a very bad network throughout the district of Chittoor. Its signals are limited only to district center and high ways, but not the rural places. May be this is an area of opportunity for them to improve and play a competent role in rural India.